At SINO2B, we are committed to providing transparent and competitive pricing for all our services. Below is a breakdown of the fees associated with our platform.

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1. Service Fee

• Rate: 5% of the total order amount.
• Basic Services: The service fee covers:
  • Order procurement
  • Domestic logistics
  • Receiving and repackaging
  • Warehousing (15 days free storage)
  • International shipping coordination
• Value-Added Services: For customized supply chain solutions, please contact customer service for additional pricing.

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2. Product Costs

• Transparent Pricing: Product costs are based on the 1688 displayed price, with no added markup.
• Procurement Model: Direct procurement ensures customers benefit from real and transparent pricing.

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3. Shipping Costs

• Cost Basis: Shipping fees vary based on product type, destination, weight, and volume.
• How to Inquire: After placing an order, you can contact us via email to get a specific quote.
• Partnerships: We work with leading international logistics companies (e.g., DHL, UPS, FedEx) to ensure fair and competitive prices.
• Fee Collection: Shipping fees are collected by the platform and charged based on actual costs.

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4. Warehousing Fees

• Free Storage: 15 days of free storage are included with every order.
• VIP or Large Orders: Free storage is extended to 20-30 days for VIP clients or large-volume orders.
• Additional Charges: For storage beyond the free period, fees will be calculated based on the space and duration (pricing will be communicated separately).

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5. Quality Control Fees

• Basic Checks: We provide free basic quality checks, including:
  • Visual inspection
  • Quantity verification
  • Damage assessment
• Advanced Checks: For functionality testing or detailed reports, please contact customer service to discuss additional fees.

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6. Packaging & Reinforcement Fees

• Free Services: Standard packaging is provided for free for regular products.
• Special Requirements: For fragile, valuable, or customized products, additional packaging services (reinforcement, repackaging, or custom packaging) will require pre-approval and extra charges.

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7. Customs Declaration & Clearance Fees

• Duty-Free Policies: Customers can refer to our Duty-Free Policies for relevant rules.
• Fee Responsibility: All customs declaration and clearance fees are to be paid directly by the customer to customs authorities or logistics providers.
• Clarifications: The specific tariff and VAT standards depend on the import policies of the destination country.

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8. Payment Processing Fees

• Rate: A payment processing fee of 0.5% is charged for all transactions.
• Payment Options: We support multiple international payment methods, including XTransfer, PayPal, and credit cards.
• Inclusions: This fee covers platform transaction fees and currency conversion charges.

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9. Insurance Fees

• Rate: Insurance fees are set at 1% of the product value.
• Optional: Insurance is optional and recommended for high-value goods.
• Coverage: The insurance covers the risk of loss or damage during transportation.

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Summary

We are committed to offering transparent, flexible pricing to provide an efficient and cost-effective cross-border procurement experience. If you have any questions or need further assistance, please contact us:

• Email: support@sino2b.com
• Help Center: SINO2B Help Center

Last Updated: December 29, 2024