Our Privacy Policy

About 793 wordsAbout 3 min

2024-12-29

At SINO2B, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

To provide our services, we may collect the following types of information:

1.1 Personal Information

Name, email address, phone number, and shipping/billing address.
Payment details (e.g., credit card or bank account information).

1.2 Account Information

Username, password, and preferences associated with your SINO2B account.

1.3 Usage Data

IP address, browser type, device information, and pages visited on our platform.
Cookies and similar technologies for session tracking and analytics.

1.4 Transaction Information

Order history, payment records, and communication with our support team.

2. How We Use Your Information

We use the information we collect to:

Process Transactions: Facilitate product purchases, payments, and refunds.
Provide Services: Manage your account, deliver orders, and offer customer support.
Improve User Experience: Analyze user behavior to enhance website functionality and usability.
Marketing and Communication: Send promotional offers, updates, and service-related notifications (only if you have opted in).
Compliance and Security: Ensure compliance with legal obligations and protect against fraudulent activities.

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Service Providers: Third-party logistics, payment processors (e.g., XTransfer, YiwuPay), and IT services to complete your transactions.
Compliance Entities: Legal or regulatory authorities when required by law.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance Functionality: Keep you logged in and store preferences.
Analyze Usage: Monitor site traffic and optimize our platform.
Marketing: Deliver personalized ads based on your browsing behavior.

Your Choices:

You can manage cookie settings through your browser or opt out of personalized ads using tools like Google Ads Settings.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer required, we securely delete or anonymize it.

6. Data Protection

We implement robust security measures to safeguard your information, including:

Encryption: Secure transmission of data using SSL (Secure Socket Layer) technology.
Access Control: Restrict access to personal data to authorized personnel only.
Regular Audits: Conduct periodic security audits and risk assessments.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your personal information.
Deletion: Request deletion of your data, subject to legal or contractual obligations.
Opt-Out: Withdraw consent for marketing communications.

To exercise these rights, contact us at privacy@sino2b.com.

8. International Users

As a global platform, SINO2B complies with international data protection laws, including:

GDPR (General Data Protection Regulation): For users in the European Union.
CCPA (California Consumer Privacy Act): For users in California, USA.
PIPL (Personal Information Protection Law): For users in China.

If you are accessing our platform from outside China, note that your data may be transferred to and processed in China, subject to local regulations.

Email: privacy@sino2b.com
Address: Room 209, 2nd Floor, A8 Heyi E-commerce Park, No. 588 Chunhua Road, Beiyuan Street, Yiwu City, Zhejiang Province

We are committed to addressing your privacy concerns promptly and professionally.

Last Updated: December 29, 2024